Privacy Policy

At K.C Cares for the Mind, the privacy and security of your personal and medical information are our highest priority. This Privacy Policy details how we collect, use, and strictly protect your data.

1. HIPAA Compliance

Because we provide medical and psychiatric services, our handling of your Protected Health Information (PHI) is strictly governed by the Health Insurance Portability and Accountability Act (HIPAA). We use enterprise-grade, HIPAA-compliant encryption for all telehealth visits, electronic health records (EHR), and secure messaging platforms.

2. Information We Collect

When you interact with our website or clinic, we may collect the following:

• Demographic Data: Name, Date of Birth, Email Address, and Phone Number.
• Clinical Data: Medical history, current symptoms, and relevant psychiatric background provided securely during intake.
• Billing Data: Insurance group numbers and payment information.

3. How We Use Your Information

Your information is used exclusively for the purpose of facilitating excellent clinical care, including:

• Scheduling and administering psychiatric evaluations and medication management.
• Processing insurance claims and managing out-of-network superbills.
• Communicating with you regarding appointment reminders and treatment updates.

4. Information Sharing and Disclosure

We do not sell your personal or medical data to third parties under any circumstances. Your PHI is only shared when operationally necessary to facilitate your care, such as:

• With your explicit, written consent to coordinate care with other medical providers (e.g., your Primary Care Physician).
• With insurance networks solely for the purpose of claims processing.
• When legally mandated by law enforcement or immediate emergency psychiatric holds.

5. Security Protocols

Our website and internal systems employ modern, AES-256 bit encryption. Access to patient records is strictly restricted via Role-Based Access Control (RBAC) to authorized clinical personnel only.

6. Your Rights

Under HIPAA, you have the right to request a copy of your medical records, request amendments to inaccuracies, and request an accounting of disclosures. To exercise these rights, please contact our administrative team.

7. Contact

If you have any questions or concerns regarding our privacy practices, please securely email us at kccareforthemind@gmail.com.